Frequently Asked Questions (FAQs)


Digital Purchases

How long will it take to receive my photo restoration?

We would love to commit and assure your item will arrive by a specific date, but we are unable to do so as some variables are entirely out of our control, and we will let you make that decision based on the following factors:

Photo Restoration Production: Our current processing time is 1-2 weeks. Typically, Basic Restoration is 3-5 business days, Advanced is 5-10 business days with an additional two business days if you purchase colorization. All orders are fulfilled in the order they are received. Due to this factor, we can’t give you an exact date as of when the order be delivered.

When will I receive my Digital Download?

All digital download purchases should be available for you to immediately download after completing your purchase. If you encounter any difficulties, please reach out to us at

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